Public concerns about public safety, office security, retail security and personal belongings, it is not about security system selection and installation, but also the safety habit in our daily life. To build a safety environment, below is a compilation of FAQ for your comprehensive understanding.
Q: What factors should be considered when installing Access Control System?
A: It is essential to understand user’s requirements before installation, as well as selecting suitable hardware facilities, ensuring the power supply and cable connections, separate the power supply for door locks and controllers and appropriate installation for card readers.
Q: What factors should CCTV have?
A: CCTV should include HD recording with night vision capabilities, ensuring clear image capture day and night for easy identification of intruders ; Support all-around monitoring camera with pan, tilt, and zoom functions for tracking targets ; Support recording, storage, and playback functions for real-time recording and later review ; Support remote monitoring and mobile app access, allowing administrators to view and manage surveillance footage at anytime and anywhere.
Q: How to troubleshoot when security systems malfunction?
A: When security systems malfunctioning, it starts preliminary check about backup battery level and wire inspection, and next would be checking application or software updates whenever vulnerabilities or errors. If security systems do not resume normal, administrator should seek help from security provider immediately to ensure system functions safer and more reliable.
Q: Does security systems be operated if facing sudden power outage?
A: Yes, when the power is off, spare lithium battery can running for several hours. Meanwhile, low-power signal will send to monitoring centre, ensuring the alarm remains active without interruption and enhancing security protection.
Q: What should be done when security system is triggered?
A: When security systems have been triggered, the keyholder must arrive the site within two hours, assist with the police investigation, reset and reactive security systems. If security systems are damaged, administrators should notify security company to prevent any security vulnerabilities.
Q: Wired or wireless security systems is better?
A: Wired security system is much more stable and not affected by wireless interference, is more consistent and reliable maintenance costs to support monitoring points, reducing the chances of false alarms which suitable for owner properties, fixed commercial shops such as Department Store, Supermarket and other IT intensive environments. Wireless security system is easy to install and flexible to adjust all devices for remote monitoring, which suitable for rental properties, temporary offices where equipment mobility is high.
Q: How to choose a suitable security system?
A: Based on environmental risk assessment, budget, specific usage needs for choosing security systems that complying relevant regulations and safety standards.
Q: How to select a suitable security system company?
A: When selecting a suitable security system company, should consider licensing status and reputation, experience, after-sales service quality and more multiple factors. Ensec Solutions is a licenced security system company, is the first and only licenced security system company awarded “Hong Kong Premier Service Brand”Award in Hong Kong, providing One-stop Security and IT Solution to Retail, Commercial, Government, Education and NGO and more industries over 15 years, which support and meet specific needs for different environments.
For any enquiries, please contact Ensec Solutions for more details by email at enquiry@ensecsolutions.com or reaching us at (852) 2343 6884.